• Director-Quality Care Coordinator

    Location US-TN-MEMPHIS
    Posted Date 5 months ago(11/16/2018 3:45 PM)
    Position Code
    Regular Full-Time
    ME Case Management A
  • Overview and Responsibilities

                                                                            Director of Quality Care Coordination at Memphis



    Purpose and Responsibility


    Provides innovative leadership to maximize the Quality Care Coordination’s contribution to the overall hospital performance.  Responsible for the daily management and operations of the Quality Care Coordination services by providing effective human and financial resource leadership, work organization and professional growth opportunities to employees.  Plans effectively to assure that quality care coordination goals and objectives are in line with the mission of Baptist Memorial Hospital to deliver safe, quality patient care and create a safe employee environment in a financially responsible manner.  Works to enhance or create mechanisms that will facilitate compliance with state, local, and federal regulations and requirements of accrediting organizations.  Incumbent is accountable for the Quality Care Coordination management 24 hours a day, 7 days a week.



           Minimum Qualifications


    Knowledge and Skills 

    • Advanced clinical knowledge in area of expertise
    • Thorough knowledge of the payer industry, resource management, and reimbursement
    • Thorough knowledge of care coordination activities
    • Skills needed to organize, prioritize and complete work assignments in a timely and efficient manner
    • Skills needed to effectively communicate with all levels of internal and external customers
    • Skills needed for superior guest relations and customer service
    • Skills needed for advanced computer applications





    • Graduate from an accredited school of nursing




    • At least five (5) years of recent professional practice experience in an acute care setting required
    • Three (3) years of care coordination experience in an acute care setting required
    • Three (3) years management experience in an acute care setting preferred


    Licensure, Registration, Certification


    • Current state license to practices as a Registered Nurse (RN)    #CB




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